We offer a variety of unique pieces, including rings, necklaces, bracelets, brooches, and bespoke creations tailored to our clients' desires. We also have collections of loose gemstones for investment or to adorn your future settings.

We do not have an online store. We prioritize personalized human contact to provide expert advice and the best visual and sensory experience with our boutique, our gemstones, and our jewellery.

However, if visiting the boutique is too complicated and you have set your sights on one of our in-stock pieces, we can facilitate certain remote sales. We will communicate via email and/or video call (through WhatsApp), and once payment is received, we will arrange secure delivery of the desired item.

We accept all available payment options: cash (up to €3,000), credit or debit cards (Maestro, Bancontact/Payconiq, VISA, Mastercard, AMEX, Alipay), or bank transfers. For significant transactions, please check the limits with your bank.

We recommend having your jewellery maintained regularly. You can use our maintenance and cleaning service in-store once a year, where we will provide advice on the frequency and best practices to keep your jewellery sparkling.

Manufacturing times vary depending on the type of jewellery ordered. Expect between 2 weeks for wedding bands and 6-8 weeks for other custom projects.

Once the jewellery is made, we prefer in-store pickup for security reasons and to make any necessary adjustments on-site (e.g., resizing your ring). In some cases, we can arrange secure home delivery (allow about one week).

Yes, we offer a 10-year warranty on all our jewellery. This warranty covers manufacturing defects and necessary repairs due to normal use. To benefit from this extended warranty, we ask you to visit us in-store annually for a quick check-up of your pieces. It will also be the ideal opportunity to clean your jewellery.

We do not accept returns but consider them on a case-by-case basis. Exchanges may also be possible under certain conditions. Contact us to discuss the available options based on your situation.

Yes, we offer a selection of men’s jewellery in our stock, including rings, bracelets, cufflinks, and other accessories. Custom creations for men are also available.

Our boutique on Boulevard de Waterloo is open Monday to Saturday from 10:30 AM to 6:30 PM, while our boutique on Place du Sablon is open Tuesday to Saturday at the same hours. Please check our Google page for holiday closures.

You can reach us by phone, email (info@holemans-manalys.com), or through our online contact form. We are committed to responding promptly to all your inquiries.

Yes, you can visit our workshops by appointment. This includes an immersive experience in our creation process and an engaging exchange with our craftsmen.

For wedding rings workshops, this service is primarily reserved for our clients. You can find all related information on the “Engagements and Weddings” page.

We offer customization services including engraving, bespoke design, and adaptation of existing pieces to create unique pieces of jewellery.

Yes, in such cases, we issue invoices that you can claim for tax refund at customs (for VAT reimbursement). We also work closely with Global Blue for tax refunds. Contact us for more details on the procedures.

We are committed to sustainable practices, including using recycled materials and collaborating with charitable organizations. More information is available on our “Maison” page.

Yes, we offer exclusive creations and limited-edition collections, sometimes in partnership with designers or for specific causes.

Our gemstones are rigorously selected and certified for their quality and provenance. Each gemstone is inspected by our experts and certified by a globally recognized laboratory before being used in our creations.

Manufacturing times for custom creations generally range from 2 to 8 weeks, depending on the design complexity, availability of gemstones, and materials used.

Yes, we regularly organize events and workshops, including wedding rings workshops for future couples. Subscribe to our newsletter to stay informed about our private events, new collections, discoveries, and social commitments.

Yes, we offer appraisal and expert services for your jewellery. Schedule an appointment online for a consultation with one of our experts.

Our jewellery is either made from 18-carat gold or platinum, which are precious and hypoallergenic metals, minimizing the risk of allergies, itching, and ensuring comfort and durability.

To have a gemstone appraised, bring the item along with its certificate of authenticity or proof of purchase.

Please make an appointment to sell your treasures. After remote discussions, we will let you know what to bring (the items in question, proof of purchase, certificates of authenticity, etc.) to determine the value and either make a purchase offer or refer you to trusted establishments.

Our appraisals (value certificates) may be free or charged, depending on the type of service requested. Contact us for an estimate of the fees.